Terms and Conditions of Use

Welcome to our online store for selling properties in the United States. Before using this website, please carefully read the following terms and conditions, as your access and use of this site are subject to these provisions. By accessing and using this website, you agree to comply with these terms and conditions in their entirety. If you do not agree with any of these terms, we kindly ask you not to use this website.

Use of the website

1.1. The use of this website is intended for individuals who are at least 18 years old. By accessing this site, you declare and warrant that you are over 18 years of age.

1.2. You agree to use this website in accordance with all applicable laws and regulations and commit not to use it for illegal or unauthorized purposes.

1.3. You agree that you are solely responsible for any information and content you post or transmit through this website.

Account registration

2.1. To access certain features and services of this website, you may need to register and create a user account.

2.2. When registering, you agree to provide accurate, current, and complete information and to keep it always updated. If you provide false, incomplete, or outdated information, we reserve the right to suspend or cancel your account.

2.3. You are responsible for maintaining the confidentiality of your username and password and agree to notify us immediately of any unauthorized use of your account.

Intellectual property

3.1. This website and all its content, including but not limited to text, graphics, logos, images, videos, audios, software, and source code, are protected by copyright and other intellectual property laws.

3.2. You acknowledge and agree that all intellectual property rights to the content and materials available on this website are owned by us or our licensors.

3.3. Unauthorized reproduction, distribution, modification, display, sale, or unauthorized use of any content or material from this website is strictly prohibited without our express written consent.

Prices and payments

4.1. The prices of properties and other products available on this website are displayed in United States Dollars (USD) and do not include taxes or shipping costs unless otherwise stated.

4.2. We reserve the right to modify prices at any time without prior notice.

4.3. Payments will be made through the payment methods available on the website. You agree to provide accurate and complete payment information when making a purchase.

4.4. By making a purchase, you authorize the corresponding charge to your credit card or other selected form of payment.

Shipping and delivery

5.1. Products purchased through this website will be shipped to the delivery address you provide during the checkout process.

5.2. We strive to fulfill orders and deliver them in a timely manner. However, we do not guarantee specific delivery dates or times.

5.3. The risk of loss or damage to the products passes to you upon delivery. Please inspect the received items and report any damages or discrepancies within a reasonable time frame.

Returns and refunds.

6.1. We have a return policy that allows you to return eligible products within a specified period. Please refer to our Returns and Refunds Policy for detailed information on the return process and eligibility criteria.

6.2. Refunds, when applicable, will be processed in accordance with our Returns and Refunds Policy.

Limitation of liability

7.1. We strive to provide accurate and up-to-date information on this website. However, we make no warranties or representations regarding the accuracy, completeness, or reliability of any content or materials provided.

7.2. In no event shall we be liable for any direct, indirect, incidental, special, or consequential damages.

6.1  Shipping & Returns Policy

Thank you for choosing our online store for your flooring purchase in the US. Below you will find our shipping and returns policy to ensure a satisfactory shopping experience. Please read the terms and conditions carefully before placing your order.

Shipping:

1. Delivery Area: We offer shipping to all states within the United States.

2. Delivery Times: We will make every effort to process and ship your order as quickly as possible. The estimated delivery time will depend on product availability and your location. Once your order is processed, you will receive a confirmation email with the corresponding tracking information.

3. Shipping Costs: Shipping costs will be automatically calculated during the checkout process based on the weight and dimensions of the selected products, as well as the delivery location. These costs will be clearly indicated before finalizing your order.

4. Packaging: We ensure that your products are securely packaged to prevent damage during transportation.

Returns:

1. Return Policy: If you are not satisfied with your purchase, we accept returns within 30 days from the receipt of your order. To be eligible for a return, the product must be in its original, unused condition and in the same packaging as received.

2. Return Process: To request a return, please contact our customer service through the provided contact information, including your order details and the reason for the return. Our team will provide you with the necessary instructions to proceed with the return.

3. Return Shipping Costs: The customer is responsible for the shipping costs associated with the return of the product unless the return is a result of an error on our part.

4. Refunds: Once we receive and verify the condition of the returned product, we will proceed with the corresponding refund. The refund will be issued through the same payment method used in the original purchase and may take up to 5 business days to process.

We hope that this shipping and returns policy has addressed any questions or concerns you may have. If you have any additional inquiries, please don't hesitate to contact our customer service team.

Thank you for choosing us as your trusted store for purchasing floors in the US.